Shipping policy

At Hikinguru our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest responsiveness levels to you at all times.

1. PROCESSING TIME:
Order verification, tailoring, quality check, and packaging. This may take an additional 1~2 days. However, for some hot-selling products, we will try our best to keep them in our warehouse so that we can ship your package on the same day you order.

2. SHIPPING TIME:
NORTH AMERICA
United States: 6-10 business days (Expedited Shipping: 4-7 Business Days)

Canada: 10-20 business days

OCEANIA
Australia: 10-12 business days

New Zealand: 10-12 business days

EUROPE
United Kingdom: 5-8 business days (Expedited Shipping: 3-5 Business Days)

Germany, France, Italy, Spain: 6-10 business days (Expedited Shipping: 5-8 Business Days)

Belgium, Portugal, Austria, Netherlands, Denmark, Sweden, Hungary, Czechia, Slovakia, Croatia: 6-10 business days

Switzerland, Ireland, Greece, Luxembourg, Norway, Finland, Poland, Estonia, Romania, Latvia, Lithuania, Slovenia, Bulgaria: 7-12 business days

ASIA
Taiwan, Hongkong: 3-4 business days

Japan, Thailand, Vietnam, Philippines: 5~8 business days

Singapore, Malaysia: 3-6 business days

3. SHIPPING FEE
Free Tracked Shipping: Free

Insured Tracked Shipping – Lost, Damaged In Transit Or Stolen: US $1.99

Expedited Tracked Shipping: US $19.99

Sorry that our worldwide shipping doesn’t include Alaska, Hawaii, and the Balearic Islands. We attempt to deliver your shipment within 2 weeks. But according to our shipping carriers, the delivery time can be fairly lengthy for Alaska, Hawaii, and the Balearic Islands. We can’t guarantee the delivery time for these destinations.

For the rest regions of the world, the local delivery is currently very unstable due to the outbreak. We are still coordinating with the shipping suppliers. And we will update here as soon as we have any information.

HIKINGURU SUPPORT